‘The team are always so lovely and helpful, just wanted to share this with you!’

Audience member

Your Visit

Opening Times

Our Box Office is now open for bookings in-person and over the phone at the following times:

Monday – Saturday:

Non-show days: 10.00am – 6.00pm

Show days: 10.00am – 6.30pm for future bookings, but you’ll be able to pick tickets up for that evening’s performance until showtime at 7.30pm.

Customers can also still book online, 24 hours a day, 7 days a week, at newvictheatre.org.uk.

We make sure that whatever appears on our stage is amongst the best of its kind anywhere. It’s just as important that everything else we do is equally good.

People often tell us that the New Vic is one of the most comfortable, convenient and friendly theatres around; that’s why we won the Theatrical Management Association award for Most Welcoming Theatre. We aim to keep it that way.

In this section

Shop

If you’re popping into the New Vic building to book tickets, or have a few spare minutes before a performance, why not…

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Box Office Info

Opening Times Our Box Office is open from 10.00am – 7.30pm on performance days; 6.00pm on non-performance days. We are closed on Sundays. How…

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Getting Here

New Vic Theatre Etruria Road Newcastle-under-Lyme Staffordshire ST5 0JG By Car We are located just two minutes from the A500 – the…

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Our Local Area

You can find information on places to stay and things to do in Stoke-on-Trent, Newcastle-under-Lyme and Staffordshire by visiting the following websites:…

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Customer Complaints Policy

You can find our Customer Complaints Policy here

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Family Facilities

The New Vic welcomes families. We have a lift to the first floor for anyone with a pushchair or who might struggle…

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Access

The New Vic believes that theatre is for everyone and is committed to providing access to the arts for all. Getting To…

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Parking

Blue Badge Holders Please contact Box Office on 01782 717962 to arrange reserved, free parking (subject to availability) Coach/minibus Please contact Box…

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Book Tickets by Date

Latest News

News Article

NEW VIC THEATRE’S SPRING 2027 SEASON FEATURES THE RETURN OF THE 39 STEPS, NELL LEYSHON’S FOLK AND STEVEN MOFFAT’S THE UNFRIEND

Staffordshire’s New Vic Theatre will revive its acclaimed production of The 39 Steps, stage Nell Leyshon’s moving drama Folk and produce dark…

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News Article

YOUNGEST THEATREGOERS INVITED TO A MAGICAL WORLD BENEATH THE FLOORBOARDS IN TALE TRAIL TO THE BORROWERS

The New Vic’s much-loved ‘Tale Trail’ adventure show for young theatregoers and their families returns from Wednesday 9 to Thursday 24 December,…

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News Article

Upswing, Staffordshire and Stoke Libraries presents: Circus Explorers

Free circus performances and family play sessions exploring what bravery means, touring to five libraries in Stoke-on-Trent and wider Staffordshire this October…

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