New Vic Box Office New Vic Box Office

Box Office Info

Opening Times

Our Box Office is open from 10.00am – 7.30pm on performance days; 6.00pm on non-performance days. The New Vic is closed on Sundays.

You can also contact us by emailing

How to book:

Customers can  book online, 24 hours a day, 7 days a week, at

By phone
01782 717962
24 hour booking service (answerphone outside Box Office opening times).

In person
Monday to Saturday: 10.00am – start of performance.
New Vic Theatre, Etruria Road, Newcastle-under-Lyme, Staffordshire ST5 0JG

NOTE: The theatre closes at 5pm on days we don’t have a performance (click here to check the calendar and see which days these are).

By post
Make cheques payable to New Vic Theatre (cheque guarantee number and expiry date on reverse), include SAE and post to the address above.

Ticket packages/discounts/concessions

Click the links:

or contact the Box Office.

Access requirements

You can find information on access here.

Contact Box Office

Tel: 01782 717962

As a registered charity, we rely on the support of grants, donations, and the income from our Box Office, Bar and Café to support our work. Our ambition is to keep ticket prices as low as possible. Click here for information on discounts and concessions and value tickets.